Accessibility Statement – Svasa Stillness

Last updated: 26 September 2025

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At Svasa Stillness, we are committed to an inclusive, welcoming environment for all people, including those with disabilities. We aim to make our studio, website, and services accessible and will provide reasonable adjustments wherever practicable, consistent with the Disability Discrimination Act 1992 (Cth).

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1) Studio Access & Facilities

• Location & entry: Street-level, wheelchair accessible entrance at 560 North East Road, Holden Hill.

• Parking: Ample parking is available at the rear of the building. If you require close access, let us know and we’ll guide you to the most suitable bays.

• Toilets: On-site studio toilets are available. There are also public toilets in the building. (If you have specific requirements, contact us so we can advise the best option.)

• Assistance animals & support persons: Registered assistance animals are welcome. Support persons may accompany you if required.

• Wayfinding: Staff can assist with entry, exit, and safe movement through the space. If you need a seat or a specific mat location (e.g., near the door, wall support), we’ll arrange it.

• Belongings: In-room storage is provided during class. If you need additional space for mobility aids or medical devices, tell us in advance and we’ll set it up.

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2) Class Participation & Adjustments

• Modifications: Instructors offer variations and props for different abilities and conditions.

• Health information: If you have a medical condition, injury, disability, or pregnancy considerations, you can confidentially share relevant details so we can support your safe participation.

• Pacing & breaks: You’re encouraged to practice at your own pace and take breaks as needed.

• Lighting & sound: Some classes may use low lighting or red-light features and background music. If you’re light/sound-sensitive, tell us—we can adjust placement, lighting exposure, or suggest suitable class types.

• Seating & floor space: We can reserve accessible floor space for wheelchairs, walkers, or additional equipment—please let us know in advance.

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3) Website & Online Booking Accessibility

• We aim to align our website with recognised accessibility guidance (e.g., WCAG 2.1), including: clear headings, readable contrast, keyboard navigability, labelled forms, and meaningful link text.

• If you encounter difficulty booking online, we will complete your booking by phone or email, and can provide large-print or alternative-format information on request.

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4) Communication Preferences

• We can provide information in plain English, and—where feasible—large print or accessible digital formats.

• If you require an interpreter or additional assistance to communicate, please notify us in advance so we can coordinate arrangements with you.

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5) Safety & Emergency Procedures

• Our team will assist anyone who needs help to evacuate safely during an emergency. If you have a specific evacuation plan or device, please brief us before class so we can support it.

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6) Photos/Media

• We occasionally capture photos or videos for studio promotions. If you do not wish to appear, tell us before class (at check-in or via email). We will take reasonable steps to exclude you from new media and record your preference for future sessions.

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7) Feedback, Issues & Response Times

We welcome feedback about accessibility and act on it promptly.

Accessibility Contact
Svasa Stillness — Attn: Anmool Kaur
Email: admin@svasastillness.com | Phone: +61 451 413 147

• We aim to acknowledge within 3 business days and work with you on a practical solution.

• Where a barrier relates to building common areas (e.g., shared toilets, entryways managed by the landlord), we will liaise with building management and offer reasonable alternatives in the meantime (e.g., class placement, staff assistance, booking support).

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8) Ongoing Commitment & Review

Accessibility is an ongoing effort. We review this statement at least annually and whenever we significantly change our studio layout, timetable, or website. Where full accessibility is not immediately achievable, we will provide reasonable adjustments and clear guidance so you can participate as comfortably and safely as possible.